Troubleshooting website problems:

Compatibility

Our website has been designed to be compatible with most popular web browsers including Internet Explorer, Netscape, Opera, Mozilla and Apple's Safari. There may be minor differences in the appearance of certain features of this website when viewed in different browsers, but these should not affect the functionality.

Cookies and privacy settings

If you find that when adding items to you shopping cart they are not being stored, it is possible that you do not have Cookies enabled in your Internet Browser program.

In order to submit an order through this website you must have Cookies enabled.

Please check the security and privacy setting of your browser to ensure that Cookies are enabled. Usually a medium security/privacy setting (often the default setting) offers a balance between security and functionality and will enable cookies to be accepted. If you currently have a higher security/privacy setting that you do not want to change, it is still possible to allow cookies on an individual site basis.

Feedback

If you have any other problem or would like to make a suggestion as to how we can improve the usability of this website please send an email to webmaster@westlabshop.co.uk